Privacy Policy

Effective Date: 10/03/25
Last Updated: 10/03/25

1. Introduction

AIVRON (hereinafter referred to as “the App” or “we”) is committed to protecting the privacy of our users (“you”) and complying with applicable laws and regulations. This Privacy Policy explains how we collect, use, store, and share your personal information, as well as the rights you have in this regard.

2. Information We Collect

2.1 Account Information

• You may need to provide an email, username, password, or other identifying information during registration or login.
• If you log in via third-party accounts (e.g., Apple ID, Google), we will obtain necessary user identification from these third parties.

2.2 Usage Information

• We may collect data on your interactions within the App, including accessed features, clicks, session duration, and logs, to optimize user experience.
• With your consent, we may collect crash logs or error reports for troubleshooting.

2.3 Device Information

• We may collect device model, operating system version, and unique device identifiers to ensure App compatibility.
• We may also gather network connection type, IP address, and other necessary data for security purposes.

2.4 Payment & Subscription Information

• When making a purchase, we may process order details (e.g., package ID, price) and payment method (e.g., Stripe, Alipay) but do not store full payment information.
• Payments are processed by third-party platforms; please refer to their privacy policies.

3. How We Use Your Information

3.1 Provide & Maintain Services

We use collected data for authentication, conversation processing, tool usage, and service stability.

3.2 Improvement & Optimization

We analyze usage data and crash logs to identify and resolve issues, enhance features, and improve performance.

3.3 Communication & Notifications

With your consent or under legitimate interests, we may send updates, promotions, or important notifications.

3.4 Security & Compliance

We may use your information to detect fraud, investigate violations, or comply with legal obligations.

4. Information Sharing & Disclosure

4.1 Third-Party Service Providers

We engage trusted third-party vendors who must follow strict confidentiality obligations.

4.2 Legal Requirements

We may disclose information to governmental authorities when required by law.

4.3 Business Transfer

In cases of mergers, acquisitions, or asset transfers, your information may be transferred, subject to this Policy.

5. Data Security & Retention

5.1 Security Measures

We employ encryption, access controls, and audit logs to safeguard data.

5.2 Data Retention

We retain data only as long as necessary or as required by law.

6. Your Rights

6.1 Access, Correction & Deletion

You may access, correct, or delete your information via in-app settings or by contacting us.

6.2 Withdraw Consent

You may revoke permissions at any time, though this may affect functionalities.

6.3 Complaints & Disputes

If you have concerns, contact us first; unresolved issues may be escalated to regulatory authorities.

7. Children’s Privacy

The App is not directed to children under 13; collected data will be promptly deleted if discovered.

8. Third-Party Links

The App may contain links to third-party services; review their privacy policies separately.

9. International Transfers

Your data may be transferred internationally; we ensure compliance with applicable regulations.

10. Policy Updates

Updates will be published in the App or on our website, with notifications for significant changes.

11. Contact Us

Email: support@aivron.com.au

12. Our Commitment

We value your privacy and continuously improve security measures. Contact us anytime with concerns.